Privacy Policy

Last updated: December 2024

1. Introduction

NLK Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in Berkshire, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us through our website, we collect:

  • Name (first and last)
  • Email address
  • Business type/industry
  • Services you're interested in
  • Any message content you provide

Automatically Collected Data

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, and browsing behaviour.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and consultation requests
  • Provide our AI consulting and automation services
  • Send you relevant information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you submit a contact form or subscribe to communications
  • Legitimate interests: To improve our services and respond to enquiries
  • Contract: To provide services you have requested

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for a period of 3 years from your last interaction with us, unless a longer retention period is required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@nlk-consulting.co.uk.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Services

We may use third-party services (such as email providers) to help us operate our business. These providers are contractually obligated to protect your data and only use it as instructed by us.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NLK Consulting

Berkshire, United Kingdom

Email: info@nlk-consulting.co.uk

Phone: +44 (0) 7599 627 991